Connect Shopify orders to your systems (ERP, logistics, support, BI, risk)
Enable this Impulsafy Connector Extension to turn every order change into an operational signal: creation, payment, edits, fulfillment, cancellations, risk updates, and continuous order updates.
- Real-time order signals
- ERP · 3PL · BI · Support
- Shopify webhook topics
Why enable this extension?
Because orders are the core event powering billing, warehouse execution, customer support, analytics, and fraud controls. Without real-time order signals you typically get:
Shopify provides dedicated webhook topics for orders/*.
- Delayed invoicing.
- Warehouse work started with incomplete data.
- Cancellations not reflected in ERP/3PL.
- Support teams lacking visibility.
- Inconsistent reporting (orders vs payments vs fulfillment).
- Late risk actions.
What this extension gives your team
Keep your ERP in step
Every order reaches your ERP with lines, taxes and payment status, so invoices go out without re-keying.
Start fulfillment on time
Paid and fulfilled events tell your 3PL or WMS exactly when to pick, pack and ship.
Give support the full picture
Edits, cancellations and status changes reach your helpdesk the moment they happen.
Report on the real funnel
Follow each order from creation to payment to fulfillment, with a timestamp for every stage.
Real-world business use cases
ERP & invoicing (accounting-ready lifecycle)
Systems: Business Central, SAP, Odoo, local ERPs.
Example: sc.orders/
3PL / WMS execution (pick-pack-ship and SLA)
Systems: 3PL, WMS, OMS, carriers.
Example: sc.orders/
Support operations (visibility into edits and changes)
Systems: Gorgias, Zendesk, Intercom.
Example: sc.orders/
BI / data warehouse (true funnel by stage)
Systems: BigQuery, Snowflake, Power BI, Looker.
Example: model the funnel using create → paid → fulfilled, track cancellations, and measure time-to-fulfill with timestamps per stage.
Fraud & risk controls (stop bad shipments)
Systems: fraud tools, risk ops, alerting.
Example: sc.orders/
Payments & reconciliation (transaction traceability)
Systems: finance, reconciliation, BI.
Example: sc.order_
Order status link re-requests (CX automation)
Systems: CX, notifications, support.
Example: sc.orders/
Shopify Protect eligibility (when relevant)
Systems: risk ops, support, BI.
Example: sc.orders/
Which events does this Impulsafy Connector Extension enable?
Shopify scopes typically include read_orders (and some topics support marketplace/buyer membership variants).
- sc.orders/create
- sc.orders/updated
- sc.orders/edited
- sc.orders/paid
- sc.orders/fulfilled
- sc.orders/partially_fulfilled
- sc.orders/cancelled
- sc.orders/delete
- sc.orders/link_requested
- sc.orders/risk_assessment_changed
- sc.orders/shopify_protect_eligibility_changed
- (related) sc.order_transactions/create
Frequently asked questions
Often yes—many meaningful changes happen after creation. Shopify defines both topics.
sc.orders/paid marks the order as paid; sc.order_transactions/create provides transaction-level outcomes for reconciliation.
Use sc.orders/risk_assessment_changed to trigger review workflows and prevent shipping risky orders.